Frequently Asked Questions
Everything you need to know about our luxury collections and services.
What materials are used in Nadine Ghosn jewelry?
Each piece is meticulously crafted using high-quality 18k gold and ethically sourced precious gemstones, including diamonds, sapphires, and rubies.
How long does shipping take for international orders?
International orders typically arrive within 7 to 14 business days. Please note that delivery times may vary depending on customs processing in your specific country.
Do you offer custom or personalized designs?
We occasionally accept bespoke commissions. Please contact our concierge team with your vision, and we will let you know if the project aligns with our current production schedule.
What is your return policy?
We accept returns on unworn items in their original packaging within 14 days of delivery. Please note that custom-made or engraved pieces are final sale and cannot be returned.
How can I ensure I am ordering the correct ring size?
We provide a comprehensive size guide on each product page. If you are between sizes, we generally recommend sizing up for our stackable collections.
Are your pieces covered by a warranty?
Yes, all Nadine Ghosn jewelry comes with a one-year limited warranty covering manufacturing defects. This does not include coverage for accidental damage or normal wear and tear.